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Refund & Cancellation Policy
Clear, Fair & Transparent.
At Hortiprise, we value your trust and aim to offer complete transparency regarding subscription payments, cancellations, and refunds for our software and related services.
Refund Dashboard
Trial Period✓ 30 Days
Cancellation✓ Anytime
Refund Eligibility✓ Limited
Review Time✓ 3 Days
Support✓ 24/7
Subscription Policy
Transparent Plans. Seamless Access.
Hortiprise offers subscription-based access to our platform and features.
Payment Terms
By subscribing, you agree to pay the applicable fees in full, as outlined at the time of purchase.
Flexible Plans
Subscriptions may be monthly, quarterly, or annual, based on your selected plan and business needs.
Full Platform Access
Your subscription grants access to platform features, updates, and support for the duration of your plan.
Free Trial Policy
Experience Before Commitment
We may offer a free trial period for new users to explore the platform with no obligations.
No Obligation
You're under no obligation to continue your subscription after the free trial ends.
Trial Duration
The free trial is available for a limited time as specified during signup.
Auto-Billing Notice
If you don't cancel before the trial ends, your saved payment method may be charged automatically.
Cancellation Policy
Cancel Your Subscription Anytime
Manage your subscription easily through your dashboard or by contacting us directly.
Cancel Anytime
You can cancel your subscription anytime from your account dashboard or by emailing contact@hortiprise.in.
No Auto-Renewal
Once cancelled, your subscription will not auto-renew for the next billing period.
Access Until End
You’ll retain full access to all features until your current billing cycle ends.
Refund Policy
No Automatic Refunds
General Policy
All payments made to Hortiprise are non-refundable. No partial refunds are issued for unused billing periods.
Refunds may be considered under these circumstances:
- Technical failure of the platform (verified by support)
- Duplicate charges due to system error
- Accidental purchase within 48 hours and before product usage
- All refunds are subject to internal review and approval
Request a Refund
Email Your Request
To request a refund, please email us at support@hortiprise.in with the following:
Your registered email address
Transaction ID and payment proof
Reason for refund request
If approved, refunds will be processed within 7–10 business days to the original payment method.
Policy Updates
Modifications
Stay informed about any changes made to our Refund & Cancellation Policy.
Policy Modifications
Hortiprise reserves the right to change or update this Refund & Cancellation Policy at any time. All changes will be posted on our website with the updated effective date.
FAQ
Frequently Asked Questions
Find answers to common questions about Hortiprise
How quickly can I get started with Hortiprise?
You can start using Hortiprise immediately with our 30-day free trial. Our team will help you set up your account and migrate your data within 1-2 business days.
Do you provide training for my team?
Yes! We provide comprehensive training sessions for your team, including video tutorials, documentation, and live training sessions to ensure everyone is comfortable using the system.
Is technical support available?
We offer 24/7 technical support through chat, email, and phone. Our expert support team is always ready to help you with any questions or issues.
Can I customize Hortiprise for my specific needs?
Absolutely! Hortiprise is highly customizable. We can tailor the system to match your specific workflows, add custom fields, and integrate with your existing tools.